Our Story:
We’re sister‑in‑laws who combined our unique backgrounds, cross‑country experience, and shared passion for helping others into a billing service built on compassion, accuracy, and trust. Together, we specialize in full revenue cycle management for behavioral and mental health providers across the U.S.

Who We Are:
Our paths into healthcare billing were very different, but both shaped the way we serve today. One of us is a former elementary school teacher whose life as a military spouse brought her to several states — and even Australia — before transitioning into healthcare administration and billing. The other began on the clinical side of healthcare and moved into administrative and billing work after being hired straight out of the recovery program she graduated from. That experience created a deep sense of empathy and a commitment to supporting others with dignity and understanding.

Our Experience:
Over the years, we’ve worked in offices across the country, implementing new processes, improving workflows, and supporting practices through major changes. We’re proficient with multiple EHR systems and have hands‑on experience with every stage of the revenue cycle as well as full clean‑up projects. Our specialty is behavioral and mental health billing. With several years of focused experience, we understand the nuances of this field and the importance of getting things right the first time.

Why We Do This Work:
We’re passionate about easing the administrative and billing burden for providers so they can stay focused on what matters most — caring for their clients. Our goal is to bring clarity, consistency, and peace of mind to every practice we support. Warm, reliable, and detail‑driven — that’s the heart of W&M Billing LLC.

A/R Recovery & Clean-Up Projects

Unresolved insurance claims and complex denials stall your cash flow and pull your focus away from patient care. Our A/R Claims Clean-Up service acts as a seamless extension of your organization, stepping in to audit, correct, and recover your trapped insurance revenue.

1. Comprehensive Claims Audit

  • We analyze your aging report to categorize and prioritize your outstanding insurance claims.

  • Smart Segmentation: Grouping aged claims by payer, denial reason, and dollar value.

  • Filing Limit Protection: Prioritizing high-value claims closest to their timely filing deadlines.

2. Dedicated Denial Resolution

We address the specific administrative reasons behavioral health claims get stalled or rejected.

  • SUD & Outpatient Alignment: Resolving discrepancies with prior authorizations, utilization review data, and specific level-of-care codes

  • Coding & Modifier Corrections: Fixing technical errors in behavioral health modifiers, H-codes, and diagnostic sequencing.

  • Payer Re-Submissions: Correcting and resubmitting clean claims directly through insurance portals.

3. Exhaustive Insurance Appeals

We advocate for your rightful reimbursement by formally disputing unfair insurance rejections.

  • Evidence-Based Appeals: Submitting formal appeals alongside the required medical necessity documentation.

  • Payer Follow-Up: Routinely tracking disputed claims to force final adjudication from insurers.

Full Revenue Cycle Management (RCM)

Our complete, end-to-end solution handles your entire billing workflow from patient intake to final payment collection.

  • Front-End Accuracy: Eligibility verification and proactive prior authorization management.

  • Specialized Coding: Accurate application of state-specific modifiers for psychotherapy, psychiatry, and testing.

  • Clean Claim Submission: Direct electronic billing across all commercial payers, Medicare, and regional Medicaid structures.

  • Payment Posting: Meticulous tracking and posting of ERAs, EOBs, and patient payments.

  • Continuum of Care Billing: Seamless coding for complex programs including IOP, MAT, and peer recovery.

  • MCO & Public Carve-Outs: Navigating regional managed care structures and county-level public entities.

  • Utilization Tracking: Automated monitoring of annual outpatient therapy thresholds and rolling-year evaluation limits.

🌐 Our Coverage Area

We provide fully compliant billing and revenue cycle management across 15 states, seamlessly navigating localized commercial networks, Medicare, and regional Medicaid structures.

  • Alabama (AL)

  • California (CA)

  • Connecticut (CT)

  • Florida (FL)

  • Illinois (IL)

  • Indiana (IN)

  • Iowa (IA)

  • Kentucky (KY)

  • Massachusetts (MA)

  • Michigan (MI)

  • Minnesota (MN)

  • New Mexico (NM)

  • Ohio (OH)

  • Pennsylvania (PA)

  • South Carolina (SC)

  • Texas (TX)

Seamless EHR Integration

We work directly inside your existing system so you don't have to switch software or change your routine.

CarePatron | Charm | IntakeQ | RXNT

MyClientsPlus | SimplePractice

TherapyAppointment | TherapyNotes

Don't see your platform? We easily adapt to and master new EHR networks, ensuring smooth, compliant support within your current workflow from day one.

FREE 15 MINUTE CONSULTATION

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Email: info@wmbilling.org

Ph: 812-302-2682

Fax: (812) 814-9707

Committed to ethical billing, accurate coding, and full HIPAA‑compliant practices. Dedicated to industry best practices and strong billing standards and compliance. All communication is conducted through secure, HIPAA‑approved channels to protect your clients’ privacy.

“We Handle the Billing.

You Handle the Healing.”

“We support behavioral, mental health, and addiction practices with billing services grounded in empathy, respect, and a deep understanding of your work. We partner with Psychiatrists, Psychologists, Psychiatric Nurse Practitioners, Therapists, Counselors, Peer Specialists, and IOP/MAT programs with genuine care and a shared commitment to the well-being of the people you serve.”